Service

Payments

We accept Visa, MasterCard, American Express and PayPal. In addition, we offer various local payment methods in many countries.

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Delivery

Suitsupply's estimated delivery time and shipping fee vary per country. Your products will be delivered through high-quality courier services, and are traceable at any time.

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Return

Should your Suitsupply purchase not meet your expectations, you may return the product(s) within 30 days after delivery for a refund or exchange.

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Tailoring Service

Suitsupply prides itself on creating suits that fit perfectly. Additionally, we offer an in-store alterations service by skilled tailors that can do most alterations while you wait. If you want even more, you can choose to have a suit or shirt made through our Made-to-Measure programme.

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Your Suitsupply Account

Having a Suitsupply account gives you many benefits:

  • Track and trace your orders, and review past purchases
  • Register returns and exchanges and plan pick-ups
  • Save your measurements, payment methods and addresses
CONTACT CUSTOMER SERVICE
Email us at service@suitsupply.com, WhatsApp or call us.

WhatsApp  : +31 6 55 110 516

WhatsApp US  : +1 (214) 600 3811

WeChat China    Click to scan QR code

Australia 1300 144 741 (free)
Austria 0800 286 738 (free)
Belgium 0800 39231 (free)
Denmark 8070 5868 (free)
France 0800 945 787 (free)
Germany 0800 589 3239 (free)
Greece 8004 9372 0093 (free)
Italy 8009 76150 (free)
The Netherlands 0800 020 6227 (free)
Norway 8006 9862 (free)
Poland 800 707 231 (free)
Romania 0800 897 108 (free)
Russia 8 8001 006 407 (free)
Spain 9008 03647 (free)
Sweden 020 0125 230 (free)
Switzerland 0800 740 180 (free)
Customer Service is available in above-mentioned countries from Mon-Sun between 9:00 - 22:00 CET.
United Kingdom 0800 912 9952 (free)
Ireland 1800 948 221 (free)
Customer Service is available in Ireland and the UK from Mon-Sun between 8am - 9pm GMT.
Canada +1 (844) 707-7970 (free)
Mexico 1800 099 0628 (free)
United States +1 (844) 328-9234 (free)
Customer Service is available in Canada, Mexico and the United States from Mon-Fri between 8am - 11pm (nationwide) and on Sat-Sun between 8am - 5pm CDT.
China 40082 05572 (free)
Hong Kong +86 40082 05572
Mon-Fri 9:00 - 18:00 CST (except public holidays)
Sat - Sun 10:00 - 18:00 CST (except public holidays)
Japan 00531-31-0007 (free) or +31 20 7956685 (VoIP)
Mon-Sun 16:00 - 5:00 JST
Rest of the World +31 20 7956685
Mon-Sun 9:00 - 22:00 CET

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